Are you completely satisfied with the financial products you have bought or investments sold to you? If your answer is No, is it because of mis-selling or mis-buying?
Mis-selling means that you were given unsuitable advice, the risks were not explained to you or you were not given the information you needed, and ended up with a product that is not right for you while mis-buying means buyers’ sheer ignorance towards the details and intricacy of the financial product.
There is this one example where one retiree and his wife went to financial planner to review their investment portfolio. To the planner’s dismay, he found out that apart from 32 mutual funds-most of them NFOs launched in the past 3-4 years and a long list of equity shares, they had endowment policies, Ulips and a pension plan. It is improbable the retired petroleum engineer and his homemaker wife understood the various charges and loads for these products before they bought them.
So who is to blame in this case? Five relationship managers of 3 banks who sold all these things or the couple?
Unfortunately, all the financial products in India are not bought but sold. In addition, there are these 3 reasons behind that:
1. Some people buy to please a friend, neighbor or a relative even though neither the client nor the salesperson understands the product.
2. Another reason is ego .Customer’sego does not allow him to admit that he does not understand the product.He convinces himself that if a big organization is selling and the product has been approved by Sebi or IRDA and it must be good.
3. Moreover, 3rd reason is that most big purchases are made without professional input, as customers do not know whom to ask.
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Among all these financial products, Insurance is top rated. Still mis-selling of it is so common in India that our honorable finance minister oncesaid, “because of this mis-selling, insurance is stumbling in India”.
In actual, insurance should be bought to protect your financial life from unwelcome surprises and to cover your family needs when you are not around. However, most of the time it is bought to save the taxes. Moreover, attention has not been paid towards the details like :
This ignorance of lack of knowledge makes you a mis-buyer where your seller is already considered as mis-seller.
Generally, a very thin line is there between mis-selling and fraud and mutual fund is no exception to it.
I can recount one case related to this where a retired person was convinced to invest a large amount in an equity linked savings scheme.
Can you tell who is who here? Either buyer is mis-buyer or seller is mis-seller?
Therefore, there is really no end to the argument that buyer is mis-buyer or seller is mis-seller in case of financial products but what is most important is
The way out:
In general, practice manufacturers of financial products have a bouquet of offerings, which suits the company, the distributor or the customer. Given the complexity of financial products and the vast choice before him, it is not easy for a customer to know which product best suits his needs.
For that he needs to have a good financial advisor beside him who will decode the information provided by agent to you and enable you to choose the right option.Moreover, for that it is important that buyer learn that he needs a financial planner
So, what are you waiting for?
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